Description

Airline Flight Academy, flight training partner for several airline clients including Ryanair and Lauda Europe are currently seeking a Receptionist with 1+ years’ experience (desired) to come onboard. This role will be based at their new training centre in Woodford Aviation Park, Santry, Dublin.

The Role:

This position will offer candidates the opportunity to progress their career in a dynamic and challenging environment. As a Receptionist, you will be responsible for the management of our ‘Front of House’ operations and admin function. The role is on a rotational shift basis (4 On /4 Off) As per the training centers requirements.

Duties:

• Act as first point of contact for all visitors to the centre. Ensuring that all guests are greeted and directed to appropriate person or location.
• Coordination of meetings and bookings to ensure that customers have the appropriate facilitates and equipment.
• Provide basic and accurate information to customers in person and via phone/ email regarding the Sim Centre, bookings and facilities
• Regular monitoring of facilities and office equipment to ensure they are maintained to a high standard.
• Coordinate incoming mail, courier mail, deliveries and co-mail;
• Management of all Front Desk duties and associated admin tasks.
• Auditing of office supplied and order stock as required.
• Provide support to Customer Service and Social Media and respond to customer queries in a timely manner.
• Other ad hoc duties as requested.

Requirements

• Ideally 1+ years’ experience in a similar role
• Experience of working in a fast-paced environment.
• Experience of working in a position where a high level of customer service is required.
• solid written and verbal communication skills
• A good eye for detail and a desire to take responsibility, through to resolution, for issues and concerns generated by our customers.
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Excellent organizational skills.

Benefits

• Excellent Career Progression 

Competencies