Description

Ryanair are currently recruiting for a Senior Legal Claims Administrator and Coordinator to join the Fraud of Europe's largest airline group.

This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests per year within the next 10 years. 

Are you passionate about retail and ready to take the next step in your career? We’re looking for an ambitious, detail-driven Buying Executive to join our fast-paced, dynamic team. If you love working with numbers, building relationships, and making an impact, this could be the perfect role for you!

What you’ll be doing:

• Enhance Claims processing, productivity and automation
• Collaborate with various stakeholders to optimise EU261 and all other claims process flows
• Undertake regular reviews of claims processes to monitor compliance with relevant legislation and internal guidelines
• Monitor claims MI to identify trends, risk to the business, take active steps to identify and mitigate leakage and fraud
• Undertake regular audits delivering reports and action plans for improvement and automation.
• Deliver training in cost containment and claims fraud awareness across various teams
• Ad-hoc duties/projects as required by Head of Revenue Audit & Fraud

Requirements

• 2+ years experience in claims handling working with large volume and complex claims
• Knowledge of Technical claims, procedures, and process
• Candidates with aviation and EU261 knowledge will be highly regarded.
• Fluent English, excellent written and verbal communication skills.  
• Excellent analytical and problem-solving skills are essential.  
• The candidate should be able to demonstrate a high degree of initiative, strong interpersonal and excellent communications skills. 

Benefits

• Competitive salary
• Discounted and unlimited travel to over 250 destinations
• Defined Contribution Pension Scheme – Matched up to 5% or €5,000
• Death in Service Benefit – Up to 2 times of annual basic salary
• 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service.
• Option for up to 5 additional unpaid leave days per year
• Cycle 2 Work Scheme
• Unrivalled career progression

Competencies