Description

Ryanair are now hiring for a Onboarding Fraud Analyst  to join Europe’s Largest Airline Group.

This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests within the next 10 years. 

The role of an Onboarding Fraud Analyst is to monitor and manage onboard payment processes, ensuring the detection and prevention of fraudulent activity while maintaining compliance with company policies and procedures. This position plays a key role in safeguarding revenue and supporting operational integrity across our onboard payment systems. This is a permanent position based in our head office in Swords, Co. Dublin.

Duties include but are not limited to:

• Monitoring the onboard failed card payments daily
• Process daily onboard failed payment files
• Analyses of onboard failed payment data to identify emerging fraud trends
• Work with the onboard chargeback team in relation to Fraud detection and prevention procedures.
• Liaise with onboard card payment specialist on all payment issues.
• Liaise with passengers regarding outstanding onboard payments and the retrieval of funds.
• Ad-hoc duties as required by the Fraud Manager.

Requirements

• Prior experience of Fraud detection is desirable not essential
• Strong ability to analyze large transaction datasets to identify patterns and trends.
• Preferably a third-level degree in Finance, Business, Analytic Science, Accounting, or Mathematics.
• Fluent in English with excellent written and verbal communication skills.
• Excellent analytical and problem-solving skills are essential.
• The candidate should be able to demonstrate a high degree of initiative, strong interpersonal and excellent communications skills.

Benefits

• Competitive salary
• Discounted and unlimited travel to over 250 destinations
• Defined Contribution Pension Scheme
• Death in Service Benefit – Up to 2 times of annual basic salary
• 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service.
• Option for up to 5 additional unpaid leave days per year
• Cycle 2 Work Scheme
• Unrivalled career progression

Competencies